The Westborough, MA based firm’s eClinicalWorks v10, an EHR Suite, makes it easy for users to send and receive information—be it an alert to a colleague down the hall, a referral to a specialist across town, or exchange of data with a hospital in another state. This is highly customizable and will accommodate how the providers would like to work. With the use of EHR suite data can be accessed from anywhere and is at the fingertips, whether in the office or at home. It manages medications, access labs and test results, clinical decision support, and patient education materials.
In a nutshell, eClinicalWorks patient engagement is reinforced with tools such as healow, Patient Portal, and eClinical Messenger. The Patient Portal delivers a protected communication channel between organizations and patients— allowing patients to be practical in knowing all the details of their health.
Messenger 5.0 in the patient portal enables communication with the patient in their automated closedloop preferred method
As a testimony of such expertise, eClinicalWorks assisted MedPeds in ruling out their paper-based system as it was becoming a detriment to the overall functionality. They wanted an effective EHR solution that anticipates cutting the cost of staffing the practice, finding patient charts easier when needed, improving the quality of patient care, and competitively positioning the practice now and for the future. By implementing eClinicalWorks’ comprehensive EHR solution, the client witnessed improved clinical documentation, allowing better follow-up with efficient care for all patients. With a 90 percent adoption rate of the Patient Portal, patients have access to communicate on their schedule, while also enhancing their understanding of treatment, resulting in a faster solution to any issue.
As a result of a more connected healthcare system, patients are encouraged to further engage and play an active role in their healthcare, as they now have more access to their personal health information. “The future of the connected healthcare system is bright and will only continue to advance as EHR systems offer more integration and accessibility for patients and physicians alike,” assures Navani.